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Privacy Policy

ORÉLIA – Soul Skin & Body•Effective Date: [Insert publication date]

ORÉLIA – Soul Skin & Body (“ORÉLIA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is handled when you visit our website or contact us using the contact details displayed on it.

1. Scope of This Policy

Our website provides information about our treatments, pricing, location, and opening hours. It does not include contact forms, online booking calendars, customer accounts, or online payment facilities.

This policy covers the website and general enquiries. It does not replace any separate privacy notices, treatment consent documents, or policies that apply to services provided at our location.

2. Information We Receive

Information you provide directly

If you contact us by telephone or email, we may receive your name, contact details, and information you choose to share. We use this information to respond to your enquiry and handle related communications.

Please avoid sending sensitive medical information, payment card details, or identification documents through ordinary email.

Technical information

Our website hosting and technology providers may process technical information when you visit the website, such as your IP address, browser type, device information, pages requested, visit times, and error logs. The information collected depends on the website's configuration and the providers involved.

3. Cookies, Analytics, and Embedded Content

Before publishing, this section should be replaced with a verified description of the cookies and similar technologies used by the website. Identify any analytics tools, advertising pixels, embedded maps, or other third-party features, explain their purposes, and describe any available consent controls. If none are used, state that accurately.

You can manage cookies through your browser settings. Restricting some cookies may affect website functionality.

4. How We Use Information

  • Respond to enquiries.
  • Communicate about requested services.
  • Operate, maintain, and secure the website.
  • Identify technical problems and prevent misuse.
  • Meet applicable legal obligations.

Browsing this website does not subscribe you to marketing messages or constitute consent to promotional calls, emails, or text messages.

5. Sharing Information

Information may be processed by service providers that support website hosting, security, email, and business communications.

We may also disclose information when required by law, in response to a valid legal request, or when reasonably necessary to protect rights, safety, or security.

Before publishing, confirm whether information is sold, shared for targeted advertising, or disclosed for other purposes. Add an accurate statement and any legally required choices or disclosures.

6. Retention

We retain enquiry information for as long as reasonably necessary to respond, maintain relevant business records, and meet applicable legal obligations. Technical records may follow our service providers' retention schedules.

Retention periods depend on the type of information, its purpose, and applicable requirements.

7. Security

We take reasonable measures appropriate to the information we handle to help protect it from unauthorized access, disclosure, alteration, or loss. No website, email service, or electronic transmission can be guaranteed completely secure.

8. Your Choices and Rights

You may contact us to ask about personal information you have provided, request corrections, or request deletion.

Depending on your location and applicable law, you may have additional privacy rights. We will assess requests under the requirements that apply to our business and may need to verify your identity before responding. Some information may need to be retained for legal or legitimate business purposes.

9. Children's Privacy

This website is intended for a general adult audience and is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate action.

10. Third-Party Websites and Features

Third-party websites and embedded services may have their own privacy practices. This policy does not govern information handled independently by those providers. Review their privacy notices when using their services.

11. Updates to This Policy

We may update this policy to reflect changes in our website, practices, or legal requirements. The revised policy will be posted here with an updated effective date. Where required, we will provide additional notice or obtain consent.

12. Contact Us

For privacy questions or requests:

ORÉLIA – Soul Skin & Body

16638 N 90th St, Suite 102
Scottsdale, AZ 85260