Legal
Privacy Policy
ORÉLIA – Soul Skin & Body (“ORÉLIA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information is handled when you visit our website or contact us using the contact details displayed on it.
1. Scope of This Policy
Our website provides information about our treatments, pricing, location, and opening hours. It does not include contact forms, online booking calendars, customer accounts, or online payment facilities.
This policy covers the website and general enquiries. It does not replace any separate privacy notices, treatment consent documents, or policies that apply to services provided at our location.
2. Information We Receive
Information you provide directly
If you contact us by telephone or email, we may receive your name, contact details, and information you choose to share. We use this information to respond to your enquiry and handle related communications.
Please avoid sending sensitive medical information, payment card details, or identification documents through ordinary email.
Technical information
Our website hosting and technology providers may process technical information when you visit the website, such as your IP address, browser type, device information, pages requested, visit times, and error logs. The information collected depends on the website's configuration and the providers involved.
4. How We Use Information
- Respond to enquiries.
- Communicate about requested services.
- Operate, maintain, and secure the website.
- Identify technical problems and prevent misuse.
- Meet applicable legal obligations.
Browsing this website does not subscribe you to marketing messages or constitute consent to promotional calls, emails, or text messages.
6. Retention
We retain enquiry information for as long as reasonably necessary to respond, maintain relevant business records, and meet applicable legal obligations. Technical records may follow our service providers' retention schedules.
Retention periods depend on the type of information, its purpose, and applicable requirements.
7. Security
We take reasonable measures appropriate to the information we handle to help protect it from unauthorized access, disclosure, alteration, or loss. No website, email service, or electronic transmission can be guaranteed completely secure.
8. Your Choices and Rights
You may contact us to ask about personal information you have provided, request corrections, or request deletion.
Depending on your location and applicable law, you may have additional privacy rights. We will assess requests under the requirements that apply to our business and may need to verify your identity before responding. Some information may need to be retained for legal or legitimate business purposes.
9. Children's Privacy
This website is intended for a general adult audience and is not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can review the matter and take appropriate action.
10. Third-Party Websites and Features
Third-party websites and embedded services may have their own privacy practices. This policy does not govern information handled independently by those providers. Review their privacy notices when using their services.
11. Updates to This Policy
We may update this policy to reflect changes in our website, practices, or legal requirements. The revised policy will be posted here with an updated effective date. Where required, we will provide additional notice or obtain consent.
12. Contact Us
For privacy questions or requests:
ORÉLIA – Soul Skin & Body
16638 N 90th St, Suite 102
Scottsdale, AZ 85260
- Phone:
- 602-300-9917
- Email:
- info@oreliamedspa.com